Trust in the clear difference…

English is an official language of the Philippines and plays an essential role in the formal education system. All of our agents are fluent in Western-style English, which allows them to be effective advocates for your business and build a vital foundation of trust with your customer base.

Experience the heart of the Filipino…

Filipino hospitality is recognized worldwide as an inherent part of the culture. The belief in communicating “from the heart” is a national virtue. Our team members are selected for their natural ability to create positive relationships and resolve challenging issues. 

Call upon a competitive alliance…

Softserve Global utilizes an incentive-based model as a key motivational tool for our outsourcing program. The more our agents learn about your company, the better they can generate quality leads and provide customer support. Our workforce is empowered with education and rewarded based on performance.

Expect more for your bottom line…

Softserve Global has identified the Philippines as an ideal location for outsourcing because of the powerful combination of economics and expertise. We maintain our own dialer and VOIP service so that our team has the best infrastructure to call prospects and establish an inbound Interactive Voice Response.

Schedule a Free Consultation.