Blog

The Value of a CRM To Your Business

Bringing the customer to the center of the business is the be-all and end-all of a strong Customer Relationship Management or CRM. Indeed, CRM is not just a concept, it has a purpose.

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How to Build Customer Loyalty

For some people, the be-all and end-all of a business are profits. But what is a business without customers? Thus, it is clear that the customers you have now are the lifeblood of your business. Making them happy should be your top priority.

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Free Online Courses To Enrich Your Life And Business

Unless you have a scholarship, education can cost an arm and a leg. And let’s face it, even after all those years in school, you still may not feel you are armed with the necessary knowledge.  Free online courses are becoming a popular method of developing one’s self.

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Your Team’s Mental Health - ROI

It is never easy to deal with stress and anxiety in the business world. Getting help from a specialist should be the first thing you do if you are struggling with your mental health. 

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Outsourcing Customer Service

When organizations talk about outsourcing, they mean delegating essential business processes to a specialized third party. This practice is common for areas like accounting, IT, and now even customer service.

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Managing Remote Sales Teams To Drive Your Business From Afar

The year 2021 is the year of the remote. As if it is not challenging enough to manage a sales team in a single room, try doing it with your team members in different locations, and you have yourself a very daunting task.

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Here Are 6 Cold Calling Secrets Even Sales Gurus Won’t Tell You

Cold calling is an age-old technique practiced by sales teams to boost sales. But in the age of Instagram and Facebook, modern sales teams seem to be ditching cold calling in favor of shares and likes. Is it time to pronounce cold calling dead?

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